---
title: "Helpdesk"
space: "Frappe Ecosystem"
url: "https://www.prilk.com/docs/apps/helpdesk"
updated: "2026-05-15"
---

# Helpdesk

Customer support ticketing — email-to-ticket, SLAs, knowledge base and a customer portal. Works alongside ERPNext (linking tickets to Customer / Sales Order) or as a standalone support tool.

**[Open the Helpdesk product page →](https://frappe.io/helpdesk)**